This work only makes sense if it pays for itself. Every engagement is scoped against:
Takes 30 seconds. No email. No pitch. Just the math.
The work only makes sense if it clears the math. That's the whole point of this tool.
If this number is even directionally right, you have a decision to make.
Enter your numbers to see a routing.
20 minutes · We pressure-test your numbers together · Directional estimate, not a promise
The loaded cost of a Director of Operations or GM-level hire, compared to a fractional engagement covering the same work — minus recruiting, ramp, and benefits drag.
And that assumes you hire perfectly. First time. Fractional doesn't replace a strong ops leader forever. It replaces 4–12 months of paying someone to figure out what's already known — and skipping the recruiter's fee while you're at it.
Monthly recovery is a rough proxy for where the biggest opportunity lives. Bigger numbers usually point to system-level issues; smaller numbers point to specific service or stack problems. Here's the logic.
Foundation Audit — the recovery justifies a full-property assessment covering revenue, service, stack, and guest experience.
Stack Intelligence Report — opportunity at this tier usually lives in redundant SaaS, misaligned integrations, and channel optimization.
Foundation Audit — enough at stake to warrant a complete operational look across menu, service, ops, and stack.
Service Culture Program — execution upside. Targeted culture work is where the return compounds.
Guest Experience Audit or Secret Shop — small spend, fast signal, actionable report. Start here and scope up if the math justifies it.
Three ways to work together. Most clients start with an assessment — then decide whether the math justifies a build.
Ranges reflect typical engagements. Final pricing is confirmed after a no-cost discovery call and is always tied to the value you're recovering, not the hours I'm billing.
This is where most of the money actually comes from:
Most engagements uncover three categories of recoverable value. The first two usually pay for the entire engagement in the first 90 days. The third compounds for years.
Captured covers, stronger upsell, repeat visits, and optimized pricing.
Labor optimization, smarter scheduling, consolidated software, automated workflows.
Training that outlasts turnover, SOPs that scale, tech stacks that compound.
Most engagements identify 3–5x the cost of the work in recoverable value within the first 90 days.
These are conservative scenarios. Not best case.
Two representative properties. The numbers are illustrative — but the logic is exactly how I'll scope your engagement on the discovery call.
If the return-visit rate improves by just 5% — a realistic Guest Experience Audit™ outcome —
Before upsell improvements, labor optimization, or retention-system compounding. This is the floor, not the ceiling.
A 3% improvement across occupancy, upsell, or retention — routinely achieved through a Foundation Audit™ —
Forbes-aligned properties typically see 15–25% ADR premiums. A $4–10 ADR move is conservative in that context.
This is the only question that matters:
If the assessment doesn't identify at least 3x the cost of the engagement in recoverable value within the first 90 days, the project doesn't get built. That's not a promise — it's a filter.
It's an investment, not an expense. The work pays for itself, the systems compound, and you're running a tighter operation forever.
Don't do it. I'll say so on the discovery call. This practice doesn't work on projects that don't clear the math.
If it doesn't clear the math, I'll tell you. 20 minutes, not a sales call — a working session to determine whether there's enough recoverable value to justify the engagement, before either of us commits to anything.